Great things are on the horizon

You have selected to purchase an EV charger without an installation service. Before completing your order, please read and confirm you understand the following important requirements.

1. Professional Installation is a Legal Requirement

Under the Building Regulations 2010 (England & Wales), the installation of an EV charger is notifiable electrical work under Part P. This means:

• The charger must be installed by a competent person — either a Part P registered electrician (e.g. NAPIT, NICEIC, ELECSA, STROMA registered) or a Local Authority Building Control (LABC) approved inspector.
• A self-employed or unregistered person must not carry out this work unless they obtain building regulations approval from your Local Authority before works commence.
• DIY installation by the homeowner or an unqualified person is not permitted and may invalidate your home insurance, your charger warranty, and any OZEV grant.

2. Electrical Certification

On completion of the installation, your installer must provide:

• An Electrical Installation Certificate (EIC) or Minor Electrical Installation Works Certificate (MEIWC) — confirming the installation complies with BS 7671 (18th Edition IET Wiring Regulations, latest Amendment).
• Building Regulations Compliance Certificate (Part P) — issued by the installer’s registered competent person scheme, or by your Local Authority if approved separately.

You should retain these documents permanently. They will be required when selling your property.

3. DNO Notification

Your installer must notify your Distribution Network Operator (DNO) of the installation where required. Specifically:

• For chargers up to 3.68 kW (16A single phase) — notification is required under Engineering Recommendation G100.
• For chargers above 3.68 kW — the DNO must be notified in advance. Depending on local grid capacity, connection consent may be required before installation can proceed.
• Your installer is responsible for checking and complying with your DNO’s current requirements. Failure to do so may result in the DNO requiring the charger to be disconnected.

4. OZEV / LEVI Grant Eligibility

5. Consumer Unit Compatibility

Your installer must verify before installation that your consumer unit:

• Has a spare circuit way available.
• Is a recognised mainstream manufacturer unit.
• Is compliant with current regulations (metal enclosure required under Amendment 3 of BS 7671 — plastic consumer units in domestic premises must be replaced or encased).
• Has appropriate RCD protection — Type A RCD is required for most modern EV chargers (not Type AC).
• Has surge protection (SPD) — recommended and increasingly required under current regulations.
• The Earth Bonding to both the gas and water and present *where required.

If your consumer unit does not meet these requirements, additional work will be required before the charger can be installed. Your installer should advise you of this before commencing works.

6. Tethered Cable & Smart Charger Requirements

Where applicable, your installer must also ensure:

• Type 2 charging cable is used (standard for home EV chargers).
• The charger’s smart functionality (where included) is correctly commissioned and connected to your home Wi-Fi or cellular network, as required under the Electric Vehicles (Smart Charge Points) Regulations 2021. All EV chargepoints supplied after 30 June 2022 must meet smart charging requirements — your installer should confirm compliance.

7. Warranty & Liability

8. Your Confirmation

By proceeding with this purchase, you confirm that:

• You understand a competent, registered electrician must install this charger.
• You are responsible for ensuring all required notifications (Part P, DNO) are made.
• You are responsible for ensuring all required certification is obtained.
• You understand this supply-only purchase does not include an OZEV grant.
• You accept the warranty and liability terms set out above.

• Up to 5 metres of cable run
• Installation through up to one wall
• Cable installed clipped direct (surface-mounted)
• Use of an existing consumer unit, which must:
• Have a spare way available
• Be from a recognised mainstream manufacturer
• Be compliant with current regulations (metal enclosure)
• Be protected by either:
• No RCD, or
• Type A RCD
• Have surge protection (SPD) installed (recommended but not mandatory)

What’s included in the Standard Installation (£249 + VAT)

Our standard installation covers the following:

• Up to 5 metres of cable run
• Installation through up to one wall
• Cable clipped direct (surface-mounted)
• Connection to an existing consumer unit that meets all of the following:

• Has a spare circuit way available
• Is from a recognised mainstream manufacturer
• Has a metal enclosure (compliant with current BS 7671 regulations)
• Is protected by no RCD, or a Type A RCD (not Type AC)
• Has surge protection (SPD) installed (recommended — if not present, additional cost may apply)

• Part P notification to the relevant competent person scheme
• DNO notification where required
• Electrical Installation Certificate (EIC)

Pricing Basis & Important Notice

If the Installation Cannot Proceed

Where an installation cannot proceed due to non-standard site conditions, or inaccurate or incomplete information provided during the ordering process:

• An attendance, survey and administration charge of £149 + VAT will apply, covering engineering time, travel, administration, and your reserved installation allocation.
• Any remaining installation balance (i.e. the standard installation fee less the £149 + VAT attendance charge) will be refunded if you choose not to proceed with the revised quotation.
• The EV charger equipment remains your property in all circumstances.

OZEV Grant

If you are claiming an OZEV Electric Vehicle Chargepoint Grant:

• You must obtain your OZEV grant reference number and provide it to us before the installation date.
• The grant is applied as a deduction from your invoice — the grant value will be deducted from the total amount due.
• We are an OZEV-approved installer and will complete the required grant claim documentation on your behalf.
• Grant eligibility is subject to OZEV’s current terms and conditions. We cannot guarantee approval.

Access & Site Requirements

To avoid delays or cancellation charges, please ensure:

• A responsible adult (aged 18 or over) is present throughout the installation.
• Clear, safe access is available to the installation location and your consumer unit.
• Parking is available for our engineer’s vehicle within a reasonable distance.
• Any landlord, freeholder, or management company permission required for the installation has been obtained prior to our attendance.

Your Confirmation

By proceeding with this order, you confirm that:

• The information you have provided during the ordering process is accurate to the best of your knowledge.
• The installation location is expected to meet the standard installation criteria published on our website.
• You understand the pricing basis and the circumstances in which additional charges may apply.
• You have obtained, or will obtain before the installation date, any necessary landlord, freeholder, or management company permissions.
• You have read and agree to Sustainable Electrical Services Ltd’s Terms of Sale and Installation Terms & Conditions.